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Digital Guest Services
Help guests find property information and submit service requests from their own devices.
A smarter guest experience
Better stays.
Happier guests.
GuestPal brings guest services, room booking and feedback into one simple digital experience — helping your property deliver thoughtful service without adding unnecessary complexity.
For independent stays and hospitality teams
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GuestPal .
WELCOME TO YOUR STAY
Hello, Alex 👋
How can we make your stay better?
Guest services
♧Room serviceOrder with ease
✧HousekeepingRequest assistance
⌖Local guideExplore nearby
♡Share feedbackTell us how we did
Need something?
Send a guest request →
⌂ Home☷ Services♡ Profile
Request receivedYour team is on it
One connected experience
Make every guest interaction count.
Give guests a convenient way to access services and give your team a clearer view of what guests need.
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Room Booking
Offer a straightforward booking experience for small resorts, homestays and independent accommodation providers.
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Guest Feedback
Collect guest opinions and identify opportunities to improve service quality and the overall stay.
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Guest Information
Make property details, useful guidance and key guest information easy to access.
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Qibla Direction Feature
Offer Muslim guests convenient access to a Qibla direction feature, subject to device location and sensor support.
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Mobile-Friendly Journey
Bring key guest touchpoints together in a clean, accessible experience designed for mobile screens.
For your team
Less friction for guests. More visibility for your team.
Guest request overviewIllustration
Extra towelsGuest service request
ReceivedStay feedbackGuest experience
SubmittedHospitality, made practical
Technology that fits the way you host.
GuestPal is designed to help accommodation businesses make guest-facing services more accessible — without expecting every property to operate like a large hotel chain.
- ✓Mobile-first experience
Built around the way guests already use their phones. - ✓Suitable for smaller properties
Designed with independent stays and lean teams in mind. - ✓Guest feedback for improvement
Better understand what guests value and where service can improve. - ✓Discuss the setup you need
Review suitable features and implementation requirements with our team.
Made for independent hospitality
A better fit for your kind of property.
GuestPal can support different accommodation models. Tell us about your property and we can discuss the most suitable setup.
🏝️
Island Resorts
Make guest information and service requests easier to access.
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Homestays
Offer guests a more organised digital stay experience.
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Boutique Hotels
Bring key guest touchpoints together in one convenient place.
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Hotels & Resorts
Explore digital guest services that fit your property's workflow.
Flexible subscription options
Choose a plan that fits your property.
Start with a conversation about your rooms, guest journey and required features. We'll help you understand the right subscription option.
Monthly Plan
A flexible option for properties that prefer monthly subscription billing.
Let's talk / month
Request current monthly pricing
- ✓Discuss suitable GuestPal features
- ✓Review setup and onboarding needs
- ✓Monthly subscription option
- ✓Product demonstration
Annual Plan
An annual subscription option for properties planning ahead.
Let's talk / year
Request current annual pricing
- ✓Discuss suitable GuestPal features
- ✓Review setup and onboarding needs
- ✓Annual subscription option
- ✓Ask about annual billing benefits
Pricing is provided on enquiry while subscription rates and package inclusions are being confirmed. Any implementation, onboarding, taxes or third-party charges will be explained in the quotation where applicable.
Frequently asked questions
Good questions. Clear answers.
Who is GuestPal designed for?
GuestPal is aimed at hotels, resorts, homestays and other accommodation providers that want to make guest services and communication more convenient.
Can a small resort or homestay use GuestPal?
GuestPal is positioned for independent properties, including smaller resorts and homestays. Contact us to discuss your operational needs and the features suitable for your setup.
Does GuestPal include room booking?
A room-booking module is part of the GuestPal product offering. Contact us to confirm current availability, scope and configuration for your property.
How much does GuestPal cost?
GuestPal offers monthly and annual subscription options. Final pricing depends on the selected package, features and setup requirements. Contact us for a current quotation.
How do I get started?
Message us on WhatsApp with your property name, location and approximate number of rooms. We can discuss your needs and arrange a demonstration.
Do I need to install an app?
Contact us to confirm the deployment options and guest access method available for your GuestPal setup.
Your next step starts here
Give your guests a stay worth talking about.
Tell us about your property. We'll help you explore how GuestPal could support a smoother guest experience.
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